Overview

The Mercure North Melbourne Hotel was suffering from negative customer reviews on the cleanliness and hygiene of their showers and bathrooms.

After several years of paying for short term fixes the Mercure North Melbourne Hotel wanted to find a long-term solution that reduced room downtime, remained cost effective and still give that customer wow factor.

Spapanel was selected because of its high class quality appearance and speed of installation. With two bathrooms being completed per day, rooms can be hired back out very quickly

Tasks carried out
The Mercure North Melbourne Hotel was suffering from negative customer reviews on the cleanliness and hygiene of their showers and bathrooms.
After several years of paying for short term fixes the Mercure North Melbourne Hotel wanted to find a long-term solution that reduced room downtime, remained cost effective and still give that customer wow factor.
Spapanel was selected because of its high class quality appearance and speed of installation. With two bathrooms being completed per day, rooms can be hired back out very quickly
Quote / Testimonial
"Spapanel has made an immediate improvement in our customer reviews. The speed of installation is a massive plus, allowing us to hire out the rooms quickly, saving us money"
Wayne Woods, Manager